Please read these Terms and Conditions carefully before using the 8c99 platform. By accessing or using 8c99, you confirm that you have read, understood, and agree to be bound by these terms.
A plain-language summary of the most important rules. The full legal text follows below.
You must be at least 21 years old to register and use the 8c99 platform. This is a strict requirement under PAGCOR regulations. 8c99 reserves the right to request age verification documents at any time and to close accounts where eligibility cannot be confirmed.
Each player may register and maintain only one 8c99 account. Duplicate accounts will be closed, and any balances or bonus credits associated with duplicate accounts may be forfeited. If you believe your account has been created in error, contact 8c99 support immediately.
All bonuses and promotions at 8c99 are subject to wagering requirements. Wagering requirements must be completed before bonus-derived funds can be withdrawn. Attempting to abuse bonuses through irregular betting patterns may result in bonus removal and account review.
Withdrawal requests require account verification (KYC) to be completed. 8c99 processes withdrawals within the timeframes stated in the cashier — GCash and Maya typically within minutes. Bank transfer requests are processed within 1–3 business hours during operational periods.
8c99 provides responsible gaming tools including deposit limits, session timers, and self-exclusion. Players are encouraged to use these tools proactively. 8c99 may impose limits or suspend accounts where problem gambling indicators are identified, in accordance with responsible gaming policy.
These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from the use of 8c99 services shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
By accessing, registering on, or using the 8c99 website and its associated services (collectively, the "Platform"), you ("the User," "Player," or "you") agree to be bound by these Terms and Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference. If you do not agree with any part of these Terms, you must immediately cease using the 8c99 Platform.
These Terms constitute a legally binding agreement between you and 8c99 ("the Company," "we," "us," or "our"). The Platform is operated for the purpose of providing online gaming and sports betting services to eligible users in the Philippines.
To register and use the 8c99 Platform, you must satisfy all of the following eligibility requirements:
Each player is permitted to hold only one (1) registered account on the 8c99 Platform. Multiple accounts held by the same individual, household, IP address, device, or payment method may be treated as duplicate accounts and are subject to closure without notice. Balances in duplicate accounts may be forfeited at the Company's discretion.
8c99 reserves the right to conduct identity verification (KYC) procedures at any time, including at registration, upon withdrawal request, and at any point during the account lifecycle. Players must cooperate fully with KYC requests. Failure to provide satisfactory verification documents within the stipulated timeframe may result in account suspension and withdrawal restriction.
You are solely responsible for maintaining the confidentiality of your 8c99 account credentials, including your username, password, and any two-factor authentication codes. You agree to:
8c99 shall not be liable for any loss or damage arising from your failure to maintain account security. Transactions and bets completed under your credentials are deemed to have been authorised by you unless you have reported a breach promptly in accordance with this clause.
All financial transactions on the 8c99 Platform are conducted in Philippine Peso (PHP) unless otherwise specified. The following conditions apply to deposits and withdrawals:
All funds deposited to your 8c99 account are intended for gambling use on the Platform. The 8c99 account wallet is not a banking facility. The Company does not pay interest on account balances.
8c99 offers various bonuses and promotions to registered players. All bonuses are subject to specific terms and wagering requirements disclosed at the time of the offer. General bonus conditions include:
All games offered on the 8c99 Platform, including live casino games, slot machines, bingo, horse racing, and sports betting markets, are governed by individual game rules available within each game interface. Players are responsible for familiarising themselves with the applicable rules before wagering.
In the event of a technical malfunction, disconnection, or system error during gameplay, 8c99 reserves the right to void affected bets and restore the game state to its last valid position prior to the error. The Company's records shall be the authoritative source in any dispute regarding game outcomes.
8c99 reserves the right to void and refund any bets placed on events where a clear pricing or odds error has occurred, where match-fixing or manipulation is suspected, or where a game has been discontinued or abandoned.
The following activities are strictly prohibited on the 8c99 Platform and may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:
All content on the 8c99 Platform, including but not limited to the brand name, logo, design, software, text, images, game interfaces, and promotional materials, is the intellectual property of 8c99 or its licensors and is protected under applicable Philippine and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal gaming purposes. Any reproduction, redistribution, modification, or commercial use of Platform content without written consent is strictly prohibited.
To the maximum extent permitted by applicable law, 8c99 and its directors, officers, employees, and agents shall not be liable for:
The Platform is provided "as is." 8c99 makes no warranties, express or implied, regarding the uninterrupted availability, accuracy, or fitness for a particular purpose of the Platform or any of its services.
8c99 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including in circumstances where:
Upon account closure, any remaining real-money balance (excluding bonus funds) will be returned to the player via the verified payment method on record, following completion of all applicable verification and investigation procedures.
8c99 is committed to promoting responsible gambling. The Platform provides tools to help players manage their activity, including deposit limits, wagering limits, session time reminders, and self-exclusion. Players who believe they may have a gambling problem are encouraged to use these tools and to seek help from appropriate support organisations.
Players may request a temporary or permanent self-exclusion at any time by contacting 8c99 support or through the account settings. Self-exclusion requests are processed within 24 hours. During a self-exclusion period, the player may not access the Platform, and 8c99 will use reasonable efforts to prevent re-registration.
For further information on responsible gaming, visit the 8c99 Responsible Gaming page. Gambling is entertainment. Must be 21 or older to play.
8c99 collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your personal information as described in the Privacy Policy. 8c99 does not sell personal data to third parties. Data is used solely for the purposes of operating the Platform, complying with legal obligations, and improving player experience.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, claim, or controversy arising out of or in connection with the use of the 8c99 Platform that cannot be resolved through good-faith discussion between the parties shall be submitted to the exclusive jurisdiction of the competent courts of Metro Manila, Philippines.
Before initiating any formal proceedings, players are encouraged to contact 8c99 customer support to attempt informal resolution. 8c99 is committed to handling all disputes fairly and promptly.
8c99 reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via email and/or a prominent notice on the Platform. The date of the most recent revision is indicated at the top of this document. Continued use of the Platform following the publication of updated Terms constitutes acceptance of the revised Terms. Players who do not agree to any amended terms must cease using the Platform and may request account closure.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the 8c99 support team:
8c99 is committed to resolving all player concerns promptly, transparently, and in accordance with applicable Philippine law.
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